Our after sales service
To contact our After Sales Service, please send an email to: firstname.lastname@example.org or use the form below.
The after-sales service is available from Monday to Friday from 10am to 5pm. Response within 24 to 48 hours.
Depending on the problem, our customer service will contact you on WhatsApp within 24-48 hours.
Sending photos and videos allows us to identify the problem more easily and provide you with quick and efficient assistance.
For any request concerning the purchase of our material, quotations, invoices or any other commercial matter.
Request for assistance
For any request concerning assistance in the use of our embroidery machines and accessories.
Suggest a feature
If you have any suggestions for new features or improvements to our website, please do not hesitate to contact us.